AFTER SALES

Focus on the complete set of metal sheet fabrication equipment

Goods Preparation Cycle

All product models are long-term production models of the factory. The spot products are generally delivered within 1-2 working days, and the customized products are generally delivered within 7-15 working days. Before purchasing, the buyer should contact Ms. Gao (+0086-13359084658), our sales manager, to confirm whether there is a spot. Since the branches in various regions sell at the same time and the inventory changes greatly, please consult the sales manager for the specific delivery time to prevent the problems caused by possible shortage.

Payment Method

Payment method: 30% deposit shall be paid in advance after signing the contract, and the balance shall be paid before delivery.

All products support Alipay online transactions.

Customers who need to issue VAT invoices can directly remit money to our corporate account.

Support private to private payment

Packaging and Transportation

The equipment shall be packed with plastic film to prevent scratching paint or water ingress in rainy days.

Machine tool products are heavy goods, and express delivery is not supported for the time being. They are all transported through logistics or distribution. Select delivery according to the situation Or the buyer picks it up by himself. Due to the different calculation methods of logistics freight in different regions, the freight is not subject to the freight marked by our store. Please consult the sales manager for details.

Transportation time: logistics transportation is generally 3-7 days. Due to the logistics company is not within our control, plus special reasons such as weather and traffic conditions, there may be delay in delivery and arrival. Please forgive me.

After-sale Service

From the date of signing the contract, we are obliged to provide the buyer with in sales and after-sales services, and welcome the buyer to our company for joint review and supervision during the equipment manufacturing process.

Provide equipment operation instructions to meet the Buyer's needs for the use, maintenance, repair and adjustment of equipment.

A special person will come to the site free of charge to debug the equipment and provide 2-3 days of technical training for the Buyer's personnel until the user can operate the equipment independently.

Our company provides one-year free maintenance and lifelong maintenance services for the equipment.